How to request deletion of your data
You have the right to request the deletion of all personal data associated with your Secret app account. This right is guaranteed under multiple data protection laws including the GDPR (EU/UK), CCPA/CPRA (California), LGPD (Brazil), and other applicable regulations.
We respect your privacy and will process all deletion requests promptly.
You can request deletion of your data through either of the following methods:
Before you delete: You may want to export your data first. Go to Settings > Your Data > Export Data to download a copy of your information in JSON format. This cannot be done after deletion.
Open the Secret app, go to Settings, and tap "Delete My Data". This will immediately initiate the deletion process for all data associated with your anonymous account.
Send an email to hengtong.li@foxmail.com with the following information:
Tip: You can find your anonymous User ID in the App by going to Settings > About. This ID helps us locate and delete your data quickly.
Upon processing your deletion request, the following data will be permanently removed from our systems:
| Data Type | Description | Deleted? |
|---|---|---|
| Anonymous User ID | Your Firebase anonymous authentication record | Yes - permanently deleted |
| Notice Responses | Your yes/no responses to daily Secrets | Yes - permanently deleted |
| Echo Text | Any reflection text you submitted | Yes - permanently deleted |
| Coarse Location | Optional city-level location data | Yes - permanently deleted |
| Timezone & Locale | Your timezone and language preferences | Yes - permanently deleted |
| App Version Data | Records of which app version you used | Yes - permanently deleted |
| Apple ID Link | Association between your Apple ID and account (if applicable) | Yes - permanently deleted |
| Push Notification Token | Your device token for notifications (if applicable) | Yes - permanently deleted |
Please note: Data deletion is permanent and irreversible. Once your data is deleted, it cannot be recovered. If you have linked an Apple ID, you will lose all synced data across devices.
We process data deletion requests according to the following timeline:
In most cases, deletion is completed much sooner than 30 days. The 30-day window allows for technical processing and verification across all systems, including backup systems.
If you use the in-app deletion feature, your data is typically removed from active systems immediately. Backup systems are purged within the 30-day window.
After processing your deletion request, we may retain the following minimal information only where required by law:
Any retained data is stored securely and is not used for any purpose other than legal compliance.
Once your data is deleted:
In addition to user-initiated deletion, we automatically delete data for accounts that have been inactive (no app usage) for 12 consecutive months. Before automatic deletion, we will attempt to notify you via push notification if your token is still valid.
If you have questions about data deletion or need assistance with your request, please contact us:
We aim to respond to all inquiries within 3 business days.